Mercedes-Benz recalls more than 13,000 vehicles in South Africa over a Brake factory fault, Affected models were manufactured between 2006 and 2019. The giant Germany Automotive Company has edged the motorist to stop driving the Mercedes-Benz ML, GL, (model series 164), and R-Class (model series 251) because of a possible factory fault.
The National Consumer Commission (NCC) is the primary regulator of consumer-business interaction in South Africa and was created by the government under the auspices of the Department of Trade, Industry, and Competition (DTIC), to ensure the economic welfare of consumers.
Mercedes-Benz SA has cited that a global recall of the models was initiated due to a possible brake failure caused by advanced corrosion on the housing joining points. There are about 133 159 affected vehicles in South Africa.
Mercedes recalled a similar number of cars last year over a safety issue with their emergency call system. https://t.co/1FDmw6Pkf5
— TheStarKenya (@TheStarKenya) June 6, 2022
Through a statement, the Acting National Consumer Commissioner Ms. Thezi Mabuza says the supplier informed the Commission of this recall following a global recall by the manufacturer. “We understand that the defect may lead to a possible brake failure which may lead to accidents and injuries. The affected models were manufactured between 2006 and 2019. We urge consumers not to drive these vehicles but contact the manufacturer for more details,” said Mabuza.
The National Consumer Commission (NCC) is the primary regulator of consumer-business interaction in South Africa and was created by the government under the auspices of the Department of Trade, Industry, and Competition (DTIC), to ensure the economic welfare of consumers. Consumers play a vital role in the economy’s growth and thus contribute to the country’s national fiscus and development. To confirm the affected VIN Numbers, consumers are advised to contact Mercedes-Benz South Africa call center number: 0800 133 355.
Consumers are urged not to drive the Mercedes-Benz ML, GL (model series 164) and R Class (model series 251). Please contact Mercedes-Benz at 0800 133 355 for assistance https://t.co/8RwhcA0VJ3
— The National Consumer Commission (NCC) (@TheNCC_RSA) June 10, 2022
In 2015 Ford Kuga SUV made the headline in Western Cape when a family of 33-year-old Reshall Jimmy’s body was found trapped inside a burning 2014 Ford Kuga SUV. according to the post-mortem report‚his face was unrecognizable. According to the report, only the skin on the soles of his feet was intact. The heat from the fire did serious damage to his body causing Jimmy’s elbows to rupture.
After receiving more than 150 complaints from Ford Kuga motorists the commission established an investigation about consumers’ rights being infringed by the company. Thezi Mabuza, the acting commissioner, said their investigation into allegations confirmed that Ford engaged in prohibited conduct by distributing Ford Kuga vehicles that failed or could have failed as a result of a cooling system failure.
“This meant that the failure of the cooling system rendered the vehicles unsuitable for the purpose for which they were generally intended and this resulted in the vehicles being unsafe at the time of the fires.”
Source: Eye Witness News
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